Service Excellence:

Unlock the potential of your best brand ambassadors

Designed for foodservice operations in healthcare and senior living settings


In today's healthcare and senior living environment, we strive to provide quality care, meet or exceed resident expectations, and meet occupancy goals. High quality food and dining programs with top-of-the-line service are critical toward these efforts.

Ensure your staff consistently delivers a high-quality experience by implementing the Service Excellence training module with your waitstaff.

Download training materials below to get started.


Other Tools and Resources from Gordon Food Service

Click here to view current and past issues of Foodservice Pulse on the Publications page.

Customer Service training topic - Use this training to help your staff understand the importance of practicing good customer service skills in all aspects of your job.